Shipping policy

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Shipping Policy

We currently ship with DHL from our fulfillment center in Berlin, Germany.

Processing Time

All orders are processed within 1–3 business days after payment confirmation. Once your order has been shipped, you will receive a confirmation email with tracking information.

Shipping Rates & Destinations

🇩🇪 Germany

  • Standard DHL Shipping: €6.50

  • Free DHL Shipping: on orders of €100.00 or more

🇪🇺 European Union

(Shipping to Austria, Belgium, Bulgaria, and all other EU member states)

  • Standard DHL Shipping: €9.50

  • Free DHL Shipping: on orders of €150.00 or more

🌍 International Shipping

(Outside the EU – including UAE, Australia, Canada, and more)

  • International DHL Shipping: €35.00

Please note that international orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer.

🇨🇭 Switzerland

  • Standard DHL Shipping: CHF 15.00

Swiss orders may also be subject to import taxes or customs fees according to local regulations.

Delivery Times

Estimated delivery times (after dispatch):

  • Germany: 1–3 business days

  • EU: 3–7 business days

  • International: 7–14 business days

  • Switzerland: 3–7 business days

Delivery times are estimates and may vary due to customs processing, holidays, or carrier delays.

Tracking

All shipments are sent with DHL tracking, allowing you to monitor your order until delivery.

Incorrect Address / Failed Delivery

Please ensure your shipping address is correct. We are not responsible for delays or losses caused by incorrect or incomplete addresses.